Shipping

We deliver our products using FedEx Express. Shipping costs are a flat rate of AU$ 25.00 per parcel and will be exactly calculated by customer service after receipt of your order. An additional "surcharge for remote area" of AU$ 30.00 may be applied to your order depending on the remoteness of the delivery address.

Orders are dispatched on or before the guaranteed shipping date, which will be communicated after your order release (see also Production Time). It is also viewable on your Order Confirmation page.

The guaranteed shipping date is the latest date we calculate for finishing your order. We always endeavour to ship your order out sooner than the guaranteed shipping date.

Shipping times are estimated at between 3 and 4 business days for metropolitan areas (may take longer for remote areas).

All deliveries will receive a tracking number and can be tracked at www.fedex.com.au. Please be sure to indicate your daytime address or your package will not be delivered.